General Terms and Conditions of Purchase

These General Terms and Conditions of Purchase govern the use of the jtapiabracelets.com website (hereinafter ‘the website’). By using the services offered by the JTapiaBracelets online store, users are consenting to be bound by the General Terms and Conditions of Purchase corresponding to the version published by JTapiaBracelets when the purchase order is placed. It is therefore advisable for customers to read these General Terms and Conditions before making a purchase.

1. SCOPE OF THE AGREEMENT

These General Terms and Conditions of Purchase are applicable to the online sale of all JTapiaBracelets products to consumers. JTapiaBracelets hereby informs you that its website is for people aged 18 and over only. Furthermore, JTapiaBracelets reserves the right to cancel a user’s access account if it detects fraudulent, speculative acts or acts in bad faith in the use of this service.

2. PRICE

The applicable prices are those quoted on the website at the time the order is placed. The prices are displayed for each product. JTapiaBracelets. reserves the right to make any changes it considers necessary at any time; it may update, including on a daily basis, products and prices in accordance with new items that are included on the website.

3. PAYMENT

Payment will be done at the end of the purchase process and it is mandatory for the order to be placed. In no case can the payment be done in arrears of the purchase. Payment on delivery, bank transfer or in-store payment are not permitted. Payments will be made by Paypal gateway. Customers must notify JTapiaBracelets of any unauthorised charge or fraudulent use of their card used for purchases by email or telephone at the earliest opportunity so that JTapiaBracelets may take the necessary actions. Payment service providers may also adopt anti-fraud measures that restrict certain types of operations or transactions. JTapiaBracelets holds no responsibility for the application of this type of security policies. 

4. DELIVERY

Delivery times will depend on the delivery address:

- Iberian Peninsula (Spain & Portugal): 3 days maximum.

- Canary Islands, Ceuta and Melilla: 5 days maximum.

- Elsewhere: To be determined according to destination.

Delivery will be made to the address the User provides.

When delivering to outside EU, delivery rights reserved.

5. EXCHANGES, RETURNS AND RIGHT OF CANCELLATION

Once the purchase is made, the item is not refundable or returnable.

If any defect happens to any product through the shipping process, JTapiaBracelets shall send the customer another copy of the product, free of charge for the customer. For that to happen, the customer must send photographic proof of the damage to info@jtapiabracelets.com

6. CUSTOMER SERVICE

Should you have any questions, concerns, complaints, or suggestions about the online store, you may contact our Customer Service Department by email: info@jtapiabracelets.com

8.  GENERAL TERMS OF PURCHASE MODIFICATIONS

JTapiaBracelets shall change in any time these General Terms and Conditions of Purchase. These modifications shall not affect orders in process.

9. APPLICABLE LAW AND JURISDICTION

These General Terms and Conditions of Purchase are subject to Spanish Law. In the event of any matter or dispute arising out of or in connection with these General Terms and Conditions of Purchase, the parties shall submit to the exclusive jurisdiction of the Courts and Tribunals corresponding to the user’s address.